Jobs at Hatfields

Job Vacancies at Hatfields: (3) 

We currently have three job vacancies available. Please check back here regularly for other future opportunities. Thank you very much. 

 

Customer Support Administrator

Hours: 32.5 per week Monday – Friday.

We are currently looking to recruit a suitable candidate for our Customer Support team.

The ideal candidate will need an excellent and polite telephone manner with a bright and welcoming personality. They will need to have good interpersonal and administration skills, and be well organised with good attention to detail. This role requires the successful applicant to be computer literate and be able to work on their own initiative as well as part of a team. 

The main duties of this role are (but not limited to):

  • To action service requests received via the telephone/e-mail/letter.
  • Answering the phone and transferring calls
  • Scanning of documentation
  • Talking to customers and dealing with potential service issues
  • Using an in-house I.T. system
  • Liaising with manufacturers, sales staff and delivery teams
  • To carry out instructions on any customer issue, as given by the Customer Support Manager.
  • Maintaining records
  • Collate monthly invoices
  • Creating Purchase Orders for replacement items

The successful applicant will require:

  • An outgoing personality with a good, polite telephone manner
  • Have a confident understanding of I.T. in general
  • Be well organised with good attention to detail
  • Able to work independently as well as part of a team
  • Ideally worked within Customer Service or similar role

The Hatfields Customer Support Team is an integral part of the ongoing exceptional service we offer our customers, therefore, the applicant will have to be totally committed to maintaining these high standards.

This position is working a regular 32.5 hours per week (Monday-Friday).

We offer a competitive salary, together with staff benefits including generous discounts on purchases.

To apply please post or e-mail a current CV and covering letter to:

Steve Trotman, Hatfields Furnishers Ltd, Peartree Road, Stanway, Colchester, CO3 0LA or e-mail steve@hatfields.com

 

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Warehouse Assistant

If you’re looking for a great home/work life balance, then look no further…

We are currently looking to recruit a new member of staff to fill a warehouse operative role within our logistics team. 

Requirements:

  • Full UK driving license
  • Physical Fitness
  • Use initiative and also be a team player
  • Flexibility with additional work hours when the business requires.

Main Duties Include:

  • Loading and unloading of goods on delivery vehicles.
  • Delivering goods to customer homes when required.
  • Delivering and moving of goods in the warehouse and onto the shop floors.
  • Ensure all items are handled and protected correctly to minimise damage.
  • Follow Health & Safety policies and logistic team procedures correctly.

General Duties:

  • Notify your Manager of any Health & Safety issues immediately.
  • To follow all company rules and procedures.
  • To carry out any other reasonable duties as requested by the Logistics/Warehouse Manager.

This position is working a regular 32.5 hours per week (predominantly Monday-Friday).

Benefits:

Competitive salary, Sociable working hours, Supplied company uniform, Generous discounts on purchases.

To apply please post or e-mail a current CV to:

Rod Morton, Hatfields Furnishers Ltd, Peartree Road, Stanway, Colchester, CO3 0LA or e-mail rod.morton@hatfields.com .

 

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Flooring/Carpet Fitting Teams (Self Employed)

Due to an increased volume of sales in our Carpet & Flooring Department we are looking to recruit additional Self-Employed Fitting Teams.

We offer excellent rates of pay, so if you have your own vehicle, public liability insurance and live local to the Colchester area then please contact Alex George, our Flooring Sales Manager, for an informal chat with a view to arranging an interview.

For further information, please contact Alex on  01206 586644 or e-mail alex.george@hatfields.com .

 

Hatfields is an equal opportunities employer.

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